Troubleshooting
Troubleshooting: Builder not loading
If the builder shows a white screen or doesn't load:
1. Try a hard refresh: Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
2. Clear browser cache for saintstudios.io
3. Try an incognito/private window
4. Make sure you're using Chrome, Edge, or Firefox (latest version)
5. Check your internet connection
The builder requires a desktop/laptop computer with a mouse and keyboard. It does not work on mobile devices or tablets — a mobile splash page will appear instead.
Still not loading? Contact support at support@saintstudios.io.
Last updated: Apr 5, 2026